Our Commitment To Your Privacy
By using this web site, you consent to the collection and use of information by Air China. This only applies to the extent consent given in this way is legally effective.
Information We Collect And How We Collect It
The personal information we collect about you through these various sources may include:
We share this information within the Air China group companies (which means Air China and its subsidiaries) and with our third party suppliers for the purposes as outlined below only.
How Your Information Will Be Used
To the extent required by applicable law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Air China, our customers, our website, or its users.
Air China does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with Air China and/or unaffiliated third parties to fulfill supply of the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf, but only to the extent it is necessary for them to know such information. Additionally, Air China may combine the information we receive from you with information collected from other sources. This information would be used to provide offers and/or services specifically tailored to your interests. We will not use any data regarding your surfing behaviour for marketing purposes (except on an anonymous basis) without first obtaining your explicit consent.
If we sell a business unit to another company and your personal data is used by that business unit then your data may be transferred to the buyer along with the business for them to use in the same way. We will not transfer the data if this is contrary to law.
Please indicate you consent to your data being used as described in this section “How Your Information Will Be Used” by ticking the relevant box situated on the form on which we collect your data.
Where We Store Your Data
In accordance with the provisions of Article 26 (1) of Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the Directive), a transfer of personal data to a country outside the EEA which does not ensure an adequate level of protection within the meaning of Article 25 (2) of such Directive may take place on the condition that the data subject has given his consent unambiguously to the proposed transfer. In this respect, by providing your data, you agree to the transfer, storing or processing of your personal data as described herein. Please indicate your consent to your data being transferred to a country outside of the EEA by ticking the relevant box situated on the form on which we collect your data.
The destinations outside the EEA referred to in the preceding paragraphs include the People’s Republic of China.
Links To Other Sites
For the avoidance of doubt, you may at any time object to our use of your data by sending an email to Privacy@airchina.com.
If you are an existing Air China customer, we will only contact you by e-mail with materials about products or services similar to those which have been previously provided to you (unless you consent to receiving e-mails about other products or services by ticking the relevant box situated on the form when we collect your data).
If you are a new customer, and where we permit certain third parties to use your data, we (or they) will contact you by e-mail only if you have consented to this. We (or they) will contact you for the purposes of informing you about our (their) company news, products and services. Please indicate your consent to being contacted by e-mail by ticking the relevant box situated on the form on which we collect your data.
Cookies And Web Beacons
Web beacons are used in conjunction with cookies to record the simple actions of the user opening the page that contains the beacon. When a user's browser requests information from a website in this way certain simple information can also be gathered, such as: the IP address of your computer; time the material was viewed; the type of browser that retrieved the image; and the existence of cookies previously set by that server. This is information that is available to any web server you visit. Web beacons do not give any "extra" information away. They are simply a convenient way of gathering the simplest of statistics and managing cookies.
API (Advance Passenger Information)
As a rule, an airline does not have these data, so it must collect them shortly before an aircraft departs, which increasingly is being done by means of the so-called 'machine-readable zone' in the new travel documents. If we are requested to transmit your passenger data to foreign authorities other than the United States or Canada, we will obtain your consent before doing so.
Collection of the data is done solely for immediate transmission to the authorities of the destination country.
Our full name, address, phone number, corporate identity number and e-mail address are as follows:
Access to Information
You have the right to delete or rectify any inaccurate information about you by sending us a written request to Privacy@airchina.com. You may also have the right to object, on compelling legitimate grounds, to the processing of your personal data by sending us a written request to the same address.
This policy was last updated on 23 December, 2010.