Our Commitment To Your Privacy
Information We Collect And How We Collect It
The personal information we collect about you through these various sources may include:
How Your Information Will Be Used
To the extent required by applicable law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Air China, our customers, our web site, or its users.
Air China does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with Air China and/or unaffiliated third parties to provide the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf, but only to the extent it is necessary for them to know such information. Additionally, Air China may combine the information we receive from you with information collected from other sources. This information is used to provide offers and/or services specifically tailored to your interests. We will not use any data regarding your surfing behaviour for marketing purposes (except on an anonymous basis) without first obtaining your explicit consent.
If we sell a business unit to another company and your personal data is used by that business unit then your data may be transferred to the buyer along with the business for them to use in the same way. We will not transfer the data if this is contrary to applicable law.
Where We Transfer and Store Your Data
In accordance with the provisions of Article 26 (1) of Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the Directive), a transfer of personal data to a country outside the EEA which does not ensure an adequate level of protection within the meaning of Article 25 (2) of such Directive may take place on the condition that the data subject has given his consent unambiguously to the proposed transfer. In this respect, by providing your data, you agree to the transfer, storing or processing of your personal data as described herein. Please indicate your consent to your data being transferred to a country outside of the EEA by ticking the relevant box situated on the form on which we collect your data.
Links To Other Sites
Cookies And Web Beacons
Web beacons are used in conjunction with cookies to record the simple actions of the user opening the page that contains the beacon. When a user's browser requests information from a web site in this way certain simple information can also be gathered, such as: the IP address of your computer; time the material was viewed; the type of browser that retrieved the image; and the existence of cookies previously set by that server. This is information that is available to any web server you visit. Web beacons do not give any "extra" information away. They are simply a convenient way of gathering the simplest of statistics and managing cookies. Web beacons may be disabled [in the same way as you disable cookies.]
API (Advance Passenger Information)
If you have explicitly consented through our web site, we will, from time to time, use your data to deliver by e-mail materials about selected third parties, including Air China ancillary travel and promotion partners, which may be of interest to you.
You have the right to ask us not to process your data for marketing purposes. You can exercise your right to prevent such processing by informing us through the opt-out boxes on the forms we use to collect your data or at any time after this by e-mailing at Privacy@airchina.com.
For the avoidance of doubt, you may at any time object to our use of your data by sending an email to Privacy@airchina.com.
If you are a new customer, and where we permit certain third parties to use your data, we (or they) will contact you by e-mail only if you have consented to this. We (or they) will contact you for the purposes of informing you about our (their) company news, products and services. Please indicate your consent to being contacted by e-mail by ticking the relevant box situated on the form on which we collect your data.
Our full name, address, phone number, corporate identity number and e-mail address are as follows:
Access to Information
You have the right to delete or rectify any inaccurate information about you by sending us a written request to Privacy@airchina.com. You may also have the right to object, on compelling legitimate grounds, to the processing of your personal data by sending us a written request to the same address.
This policy was last updated on 15 October, 2013.